Capstone Project

End of Spring 2015 Semester
HER V421/R411 | Spring 2015
Aaron Ganci
Youngbok Hong


In this course, you will design a product or integrative service experience that impacts or improves the lives of real people. In order to develop to a polished, high-fidelity prototype of your solution, you will need to leverage many of the skills you have acquired throughout your time at Herron. Your solution can be interface-based or experience-based depending on your interests. However, the product that you propose and design must be based in observation from the real world. Choose a context area that is close to you. What are you interested in? What context areas are you a part of? What context areas do you want to be a part of? Think of this project as a launching pad for your future career. A high-level process for this project is listed below. However, this process is simply a guide, each of you will need to determine your own process, timeline, and outcome.


  1. Determine context area; define effected people/stakeholders
  2. Conduct research (analysis + synthesis)
  3. Synthesize solution and test (design + evaluation)
  4. Revise + polish the solution
  5. Brand the solution (if your solution is a product)
  6. Construct a narrative of problem space and/or branded solution
  7. Present your work at 2014 Senior Show


Your project should be driven by the below criteria. At the end, you should be able to look at your work and say that it is...


Find something that is interesting to you. Is there a social or cultural context that is especially important to you? Would focusing on a certain area help launch your career? Tap into your passions.


Find a unique problem that is relevant in today’s society or market. Will your design make an impact in the few years and is it something that people will actually care about?


Find a context area that where you think you can make a significant contribution. We define innovation with through three criteria; your solution should be relevant, appropriate, and novel. Will your solution just be one idea in a sea of other options? Being forward-thinking is an important criteria.

The [Service–Interaction–Interface] Experience Continuum

Before starting your project, reflect very carefully about the concepts of Experience, Interaction, and Interface. How are those concepts related in your mind? How does that relationship inform your perspective of the design profession and your role as professional designer? Do your skills and interests naturally pull you in one direction or another on the continuum? How might you integrate elements of all three concepts into one design? What impact does this continuum have on your potential context area or problem space? How do these concepts relate to your understanding and feelings toward the Interaction Design and Service Design professions? Leverage that understanding to determine your objectives for the semester.

Learning Objectives

At the end of this project, you will be able to:

  • Detect a context area that is both urgent and personal.
  • Combine methods together to develop a unique and appropriate research plan.
  • Understand the relationship of “Service”, “Interaction” and “Interface.”
  • Define the scope of a problem space from a macro- to micro- perspective.
  • Identify areas of opportunity that result in impactful design solutions.
  • Utilize the principles and practices of the Interaction Design or Service Design profession to construct a solution.
  • Test design solutions with actual users.
  • Develop a polished, branded product with relevant artifacts in order to pitch your design solution.
  • Translate a complex, messy research and design process into a succinct narrative.
  • Analyze and discuss how past educational experiences have accumulated and informed design work.