Interaction Design Mini Section

Due: 22 October 2014, 12pm
HER V421/R411 | Fall 2014
Aaron Ganci


The goal of this 5 week mini section of People-Centered Experience Design is to give you an overview of Interaction design principles, process, and output. During the 5 weeks of this project, you will identify a touchpoint (or related touchpoints) whose interaction flow is in need of redesign.


  1. Observe a person's experience
  2. Identify weak touchpoint
  3. Formalize problem, opportunity, and vision
  4. Identify personas and their expecations
  5. Draft context scenarios (solution concepts); identify interface needs
  6. Prototype interface artifacts needed to facilitate new interaction
  7. Test, evaluate, and report on accuracy of design concept


About Face: The Essentials of Interaction Design by Cooper, Reimann, Cronin, & Noessel (Amazon)

  • Chapter 3: User Goals and Personas (PDF 5.8MB)
  • Chapter 4: Interaction Design Scenarios (PDF 4.8MB)

Experience contexts

Utilizing library resources


Acquiring groceries

Learning Objectives

At the end of this project, you will be able to:

  • Conduct observational research with the intention of designing an interaction.
  • Use IX industry terminology knowledgeably.
  • Write personas that inform interaction design.
  • Use a concept scenario as a tool to describe an interaction design concept.
  • Prototype artifacts in order to test.
  • Conduct evaluative tests to evaluate the success of a design solution.
  • Differentiate between Interaction Design and Interface Design activities.


Week Class Topic
10 27 Oct IX Project overview, discuss experience contexts, form support teams, discuss possible environments for observation
29 Oct Review potential areas of weakness; affinity group options, determine individual routes
11 3 Nov Observations done, problem area defined, secondary research started, Drafting vision statements, drafting persona for interaction,
5 Nov Discuss documentation that's due, determine plan for protoyping
Due Turn it in First draft of Vision, Personas, Context Scenarios
12 10 Nov Design session: prototype, discussion of testing
12 Nov Design session: prototype, discussion of testing
13 17 Nov Prototype critique, Design session: prototype, discussion of testing
19 Nov Testing plan defined; finish designs and start testing
14 24 Nov Finish designs or testing, discuss final formatting of document
26 Nov No Class: Thanksgiving
15 1 Dec Finish designs or testing, discuss final formatting of document
3 Dec Work Day; Ind. Meetings with Youngbok and Aaron
16 8 Dec Work Day; Ind. Meetings with Youngbok and Aaron
10 Dec Work Day; Ind. Meetings with Youngbok and Aaron
17 15 Dec Review solutions
Due Turn it in Solution Poster, Final Interface Designs (Individual PDFs)


Your grade will be broken down into the categories below*. Participation includes: being present and on time, asking and answering questions, helping to improve understanding of course content for others. Your full attention is expected during class time.

Category % of total
"Thanks or No Thanks" Experience map 10%
Interaction Design Projects 40%
Service Design Projects 40%
General Course Participation 10%

*Categories and percentage breakdown subject to change.

Late work

Every assignment in this course will be due at the beginning of the class of its defined due date. Work that is not handed in via the method requested by the instructor (OnCourse, email, etc) by the predetermined time will be considered late. The consequences of late submission fall on sliding scale, increasing in severity over time. If late work is handed in within the following parameters, the grade will be reduced in the following ways:

Due date/time – same day, end of class -10%
Same day, end of class – same day, end of day (11:59pm) -15%
Next day (midnight – 11:59pm) -20%
Any subsequent day -50%
Grading scale
A+ 100-98
A 97-93
A- 92-90
B+ 89-87
B 86-83
B- 82-80
C+ 79-77
C 76-73
C- 72-70
D+ 69-67
D 66-63
D- 62-60
F 59-0